services

Sanitizing and perfuming the Grand Mosque is highly important — the permanent cleanliness and the pleasant odors remain engraved in the memory of the mosque’s visitors. But it isn’t an easy task — over 4,000 people work around the clock … Read More

One of the biggest showpieces of Hajj infrastructure is Jamarat Al-Aqaba, constructed at a cost exceeding SR 4.2 billion ($1.12 billion) and capable of handling a flow of 300,000 pilgrims per hour. The 950-meter long and 80-meter wide structure is … Read More

As pilgrims arrive in Saudi Arabia to perform Hajj, accommodation, transportation and the safety of more than 2 million people are some of the biggest issues the Kingdom’s authorities have to deal with. But there is another daunting challenge that … Read More

Smart technologies being used and developed in the Kingdom to improve services for Hajj pilgrims were revealed at a forum held in the holy city of Makkah. Saudi Interior Minister Prince Abdul Aziz bin Saud bin Naif inaugurated the “Advanced … Read More

Saudi Arabia’s National Center for Performance Measurement (ADAA) has announced the launch of measurement operations for this year’s Hajj season. The center will target 50 services provided by 16 government agencies to pilgrims from Saudi Arabia and around the Islamic … Read More

Saudi Arabia has been lauded for its “outstanding” efforts in servicing the needs of millions of Muslims from around the world performing Hajj and Umrah. Chairman of the Egyptian Parliament’s tourism and aviation committee, Amr Sadqi, praised the Kingdom for … Read More

The National Center for Performance Measurement (Adaa) has activated one of its beneficiaries’ measurement tools to assess pilgrims’ satisfaction with government services during the Hajj season. This measurement is in line with the Kingdom’s efforts to serve pilgrims and facilitate … Read More